The certification for private training operators.
CSTO is earned by the businesses behind private coaching — academies, camps, and small-group programs. Operators are assessed on program design, coach quality control, facility standards, and parent-facing operations.
Founders and senior operators of private training businesses — from solo LLCs with multiple coaches to multi-facility operators running camps and seasons.
Program design, coach quality control, customer operations, facility and safeguarding risk, and the commercial systems that keep the business healthy. Format: self-paced — 90 days from enrollment to complete the operator modules, the program audit, and the capstone.
A credential for the operator and the business. Your CPSC coaches carry their own credential; CSTO is the operator signature on top.
Five operator modules. Every module ends in a practitioner deliverable.
- 01
Program Design
Design repeatable group programs, camps, and recurring training offers.
Module 1 - 02
Coach Standards and Quality Control
Standardize coach delivery and maintain consistency across staff.
Module 2 - 03
Parent and Customer Operations
Intake, onboarding, and ongoing customer communication at the operator level.
Module 3 - 04
Risk and Facility Operations
Facility, safeguarding, incident documentation, and operational risk control.
Module 4 - 05
Commercial Systems
Pricing, packaging, renewal, retention, and the commercial floor of the business.
Module 5